Deposit and Cancellation Policies
We require a 50% deposit (including taxes) to hold your reservation. Contact our reservation office (1-800-536-0745), or send your deposit to:
Stehekin Valley Ranch
P.O. Box 36
Stehekin, WA 98852
10% of the total cost of stay is nonrefundable. 100% of deposit is nonrefundable unless we are notified in writing (email is fine) 30 days prior to your scheduled arrival. If your reservation is made less than 30 days prior to your scheduled arrival the deposit is non-refundable. Total cost of your stay plus tax is due upon your arrival. 50% of the cost of unused services will be refunded.
Fire, Smoke & “Acts of God” Policy:
We are not responsible for natural disasters which might affect your stay such as fires, smoke, floods, etc. As such, we do not refund your deposit if you decide to cancel due to an “act of God”, unless an official closure notice has been issued and guests are literally unable to come – which is a very rare occurrence. If you are concerned about losing your deposit in this sort of event, we highly recommend purchasing Travel Insurance (see below). Please do not expect us to be your insurance policy. Bear in mind that we only take a 50% deposit. If you do end up cancelling, we are meeting you halfway by losing the other 50%. We also encourage folks who may have respiratory issues to not plan your stay during the typical fire/smoke season (generally the month of August has a higher potential for fires in the surrounding area.)
We highly recommend you purchase travel insurance. Unexpected events happen, which can cause you to cancel your trip. To guard against losing your deposit, you can buy travel insurance for a small fee. If you wish to purchase travel insurance, go to TripAssure , or other online travel insurance sites for details and to purchase.